Privacy policy

Privacy Policy for Bawarchi Mart App

Last Updated: 03/03/2024

Welcome to Bawarchi Mart, the mobile application ("App") operated by Bawarchi Mart Pvt. Ltd. ("we," "us," or "our"). This Privacy Policy is designed to inform you about our practices regarding the collection, use, and disclosure of information that we may collect from users of our App.

By downloading, installing, or using our App, you agree to the terms of this Privacy Policy. If you disagree with this Privacy Policy's terms, please do not use our App.

1. Information We Collect:

a. Personal Information: We may collect personal information from you, such as your name, email address, phone number, delivery address, and payment information when you register an account with us, place orders, or make transactions through our App.

b. Transaction Information: We may collect transaction details related to your orders, including the items purchased, payment method, and delivery information.

c. Device Information: We may collect information about the device you use to access our App, including your device type, operating system, unique device identifiers, and mobile network information.

d. Location Information: With your consent, we may collect information about your precise location using GPS, Wi-Fi, or other technologies to provide location-based services such as delivery tracking and nearby store recommendations.

e. Usage Information: We may collect information about how you interact with our App, such as the features you use, the pages you visit, and the actions you take.

2. How We Use Your Information:

a. To Provide Services: We use the information we collect to fulfill orders, process payments, deliver goods, and provide customer support for food and grocery deliveries.

b. To Improve Our App: We use the information to analyze trends, track user activities, and enhance the functionality and user experience of our App.

c. To Personalize Your Experience: We may use your information to personalize your experience with tailored recommendations, promotions, and advertisements based on your preferences and usage patterns.

3. How We Share Your Information:

a. Service Providers: We may share your information with third-party service providers who assist us in providing and improving our services, such as payment processors, delivery partners, and IT service providers.

b. Business Partners: We may share your information with our business partners, such as restaurants, grocery stores, and delivery providers, to facilitate transactions and fulfill orders.

c. Legal Compliance: We may disclose your information when required by law or in response to valid legal requests, such as subpoenas or court orders.

4. Your Choices:

a. Account Information: You may review, update, or delete your account information by accessing your account settings in the App.

b. Location Information: You can enable or disable location services through your device settings or within our App.

5. Security:

We take reasonable measures to protect the security of your information, including encryption, firewalls, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Children's Privacy:

Our App is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request deletion.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or within the App.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at

By continuing to use our App, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.